Orders placed with the ground-shipping option will be shipped within 48 hours of receipt. Orders placed with expedited shipping option will be shipped same-day if received by 11:00 AM EST.
Please note, orders placed after 11:00 AM EST on Friday and through the weekend will be processed the next business day. Any orders placed on holidays will be processed the next business day. Saturday and holiday delivery services are unavailable at this time. We are unable to ship to P.O. Boxes.
If for any reason the shipping address entered is incorrect, please email us immediately at CustomerCare@CarolineConstas.com
Domestic Shipping – Shipping rates are as follows:
Ground Shipping: $10
Overnight Shipping: $25
*Note: All shipping days are business days and we do not offer Saturday or holiday delivery services.
International Shipping – International orders will ship within 24-48 hours of placing the order. At this time, we are unable to accept returns or exchanges on international orders.
International Shipping (Check if your country is available to ship at check out): $180
Canada Standard Shipping: $50
All import duties and taxes are included in shipping cost.
RETURNS AND EXCHANGES
CAROLINE CONSTAS offers free returns within 30 days from receipt of package. The product should be unused and in new condition with all tags still attached (exceptions may include sale and final sale items when specified). If you would like to return or exchange the item, please email firstname.lastname@example.org and we will help you process your return.
To request a return:
Caroline Constas does not honor price adjustments.
SALE ITEMS AND OFFERS
Sale items purchased at a discount of greater than 20% are not eligible for returns and are FINAL SALE.
Caroline Constas Offices
584 Broadway #609 New York, NY 10012